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At Civista Bank, we believe our greatest asset is our people. That’s why our Learning and Development (L&D) Team, led by Jennifer DeNiro, Vice President, Learning and Development Manager, plays a crucial role in cultivating a culture of continuous growth and excellence. Whether you're a current employee looking to advance your career or a prospective team member seeking a dynamic and supportive work environment, Civista is committed to your professional development.
Our Mission
The mission of the L&D team is to provide effective and high-quality training and leadership development that supports the culture and strategic priorities of Civista.
We focus on talent development, collaboration, coaching, reskilling, and upskilling to expand value and impact throughout the entire company, ultimately preparing employees to better serve our customers.
This mission is not just about skill-building; it’s about fostering an environment where employees feel valued and empowered to reach their full potential. Our L&D initiatives are designed to develop our talented team members, ensuring that Civista Bank remains a leader in the banking industry.
Career Growth Support
In today’s competitive environment, nurturing talent is more important than ever. Civista’s L&D team is dedicated to supporting employees in their career growth and professional goals.
In 2023, we launched Civista University, a comprehensive learning management system offering over 3,000 training courses. This platform has transformed how we approach training and development, providing a vast array of resources to our team.
Additionally, in 2024, we introduced several new initiatives including a leadership program, coaching certification, and the Build a Better Banker curriculum. These programs are all about employee engagement, increasing knowledge and helping our employees develop in their careers.
Tailored Learning Paths
To further support career advancement, we are in the process of developing learning paths for each role within the bank. These paths outline the necessary training for success in current roles and provide a roadmap for those looking to transition to new positions within Civista. This structured approach ensures that our employees are always equipped with the skills they need to succeed and advance, making Civista Bank a place where careers can grow.
Real-World Impact
The skills and knowledge gained through our training programs have a direct impact on our customers.
"In the branches, whether it’s on the teller line, helping to process transactions, or on the platform opening accounts or loans, the results of the training and coaching our employees receive come through every day in the customer service and knowledge they display." — Jennifer DeNiro, VP, Learning & Development Manager
Skills for Success
When asked about essential skills for a career in banking, DeNiro noted, "There are so many options [for banking careers]. I don't think people even realize there's digital banking, I.T., operations, commercial lending, and retail. I could really go on and on. If you're looking for a career and want to learn skills, we can teach basic skills, especially technical and sales skills. You need to come with passion, to want to work and apply yourself to be successful. Have the core values of teamwork, compassion, integrity, excellence, and be willing to be flexible. Those are really harder to teach someone. The banking industry is not just a job; it's a career."
Joining Civista Bank
Civista Bank is more than a place to work—it’s a place to grow, to learn, and to thrive. We are proud of our robust Learning and Development program and the impact it has on our employees and customers alike. If you’re looking for a dynamic and supportive environment where you can build a successful career, Civista Bank is the place for you.
Explore our career opportunities and become a part of a team that values growth, learning, and excellence. Together, we can achieve great things.
