What We Do

Our 24/7 monitoring programs continually review accounts for potential fraudulent activity. If we detect suspicious debit card activity, Civista FraudEYE alerts you by email, phone or text to verify that you did conduct the transaction.

We reissue compromised debit cards. When the bank is notified by Mastercard^® of cardholders whose card information is compromised, we immediately notify affected customers with replacement card information. By replacing compromised cards, we can help reduce fraudulent transactions.

Civista Bank debit cards have an embedded microchip for a more secure transaction at store payment terminals with chip readers. If a chip reader is not available, simply swipe your card instead. Some payment terminals may require your card Personal Identification Number (PIN) instead of your signature.